Effective Date: July 12, 2024

This Privacy Policy ("Policy") outlines the privacy practices of Indisty ("Indisty," "we," "us," or "our"), a service provided by Indisty Pay, a South African company registered with number 2019/311962/07. Our solution is enabled by Indisty (Pty) Ltd, which acts as an Operator as defined in the Protection of Personal Information Act, 2013 (POPIA), and handles all personal information in accordance with this Policy.

We are dedicated to safeguarding the privacy of all visitors ("Visitors") to our website, Indisty (the "Website"), as well as all individuals and merchants ("Users") who subscribe to any of our services ("Services"). By using our Website, downloading our App, or subscribing to any of our Services, you agree to accept all the provisions outlined in this Policy. If you do not agree with any part of this Policy, please refrain from using our Website, App, or Services.

You must be at least 18 years old or possess the legal capacity to enter into binding contracts to access the Website, App, or use the Services. We do not intend to collect or process any personal information from individuals under 18 years of age.

1. Changes to Privacy Policy

We reserve the right to amend this Policy at any time by posting a revised version on our Website and App. The revised version will take effect for Visitors immediately upon posting. However, Users will be given prior notice of any such revisions.

2. General Information about Everyone

2.1 Types of Information We Collect

As a Visitor or User, you consent to the electronic collection, storage, and use of the following categories of information:

• Usage Details: Includes internet usage information, such as your IP address, browsing habits, and time spent on our Website or App.
• Required Details: Information needed for transactions initiated by you.
• Optional Details: Additional information you provide voluntarily, such as demographic details.

2.2 How We Collect Such Information

We collect information in the following ways:

• Voluntarily Provided by You: During registration, surveys, or other interactions with our services.
• Automatically Gathered: Through cookies and tracking technologies when you access our Website or App.

2.3 Purpose of Information Collection

We use this information to:

• Provide services and verify identity.
• Enhance user experience and monitor website usage metrics.

3. Information About Users

3.1 Types of Information We Collect About Users

If you are a User, we may collect:

• Personal Details: Name, surname.
• Contact Details: Mobile number, email address.
• Payment User Data: Information required to process a payment transaction.

3.3 Purpose of User Information Collection

We use User information to:

• Identify Users and manage User Accounts.
• Send service-related notifications and updates.
• Process payments to Merchants.

4. How We Protect & Store Personal Information

Personal information is stored on secure cloud servers protected by firewalls and encryption. Access is restricted to authorized personnel only.

5. How We Share Personal Information With Others

We may share personal information with:

• Companies within our corporate group.
• Service providers for business operations.
• Law enforcement or other third parties as required by law.

6. Your Rights

You have the right to:

• Update your personal information.
• Request access to your personal information.
• Request the correction or deletion of personal information.

7. Non-Personal Information

Non-personal information includes:

• Permanently de-identified information.
• Statistical information collected by us.

8. Your Consent to the Processing of Your Personal Information

By accepting this Policy, you consent to the collection and processing of your personal information as described.

9. Changes to the Privacy Statement

This Policy may change over time. We will notify you of any changes by publishing them on our Website.

10. Contact Us

For questions or concerns regarding this Policy, contact us at:

Email: support@indisty.co.za

Phone: +27 828736040